FAQ

Straight questions. Useful answers.

A little clarity before the first conversation. If yours is not here, bring it to the call.

Where should I start?

A free 30 minute Zoom strategy call. We talk through the work taking up your time, the systems you use, and whether there is a sensible first project. You leave with a view either way.

Who is this for?

Independent studio, gym, spa and leisure club owners and managers across the UK. People who still work on the floor and do not have a big tech team.

Do I need to replace my existing software?

Not if it still earns its place. We start with what you already use and which connections it supports. Any proposed change is discussed before we set anything up.

How much does it cost?

The main work is scoped around the job. Rapid packs are fixed price. PT platform pricing is on the PT page, and you can start free. Third-party subscriptions and ongoing support are agreed separately.

Do you offer ongoing support?

Yes, when it is useful. Monitoring, maintenance and improvements can sit inside the scope. We do not invent a retainer you did not ask for.

Will AI replace my staff?

No. The tools should become the workforce for the repeatable jobs, so the humans keep the work that needs a person. You stay in control of where that line sits.

How long does it take?

It depends on the systems, access, data and scope. We agree a realistic plan before starting. Rapid pack turnaround times are listed with each package.

Do you just install tools and leave?

No. We educate the owner on how to use AI effectively, what each tool is for, and how the tools connect so they act like staff. Same way Ross has built his own setup.

Is our business data secure?

Access, permissions and data handling are assessed for each setup. We discuss your requirements and the providers involved before anything is connected.

Can I try the PT platform for free?

Yes. The PT platform is live and the Free plan covers your first two active clients, with programmes, sessions and check-ins. Press Start free on the PT page to create a trainer account, and upgrade from Billing inside the app when you need more clients.

Free strategy call

Book a free 30 minute Zoom strategy call.

Tell us what is taking too long. We will talk through the tools, the gaps, and a first move.

Book a free 30 minute Zoom strategy call

Free. 30 minutes. Zoom. No obligation.