How we set it up

Tools that become part of the workforce.

We show which tools do what, how they work together, and how that setup becomes part of the team. Start with a free 30 minute Zoom strategy call.

Who we work with

Built for fitness and leisure businesses.

Gyms

Independent gyms

Enquiries logged and chased, trial and member follow-ups, and less admin.

For gyms

Leisure

Leisure clubs and spas

Daily checks, maintenance, rotas and records, connected to enquiry follow-up where it helps.

For leisure clubs

Personal trainers

Omnirexis PT

Clients, programmes, sessions and check-ins in one place. Free plan for your first two clients.

For personal trainers

Studios

Pilates and yoga studios

Follow-ups for enquiries, intro classes and lapsed clients, around the booking system you use.

For studios

01

AI Opportunity Audit

Know where to start

We sit with the work that is slow, missed or repeated, then name the two or three moves that would actually change the week.

  • Workflow review and opportunity mapping
  • Prioritised implementation roadmap
  • Projected costs and benefits agreed before anything is built

02

Enquiry follow-up for gyms and studios

Phone, form and email enquiries logged and chased

Enquiries that come in by phone, web form or email are logged in one place and chased with follow-ups, so they stop depending on someone remembering them. A chat assistant is optional.

Each phone, web form or email enquiry is logged with the details captured, and the follow-ups that chase it are set up around the tools you already use. Anything that needs a person goes to a person. If you want one, a chat assistant answers from your approved information and hands the rest to your team.

  • Enquiry log for phone, web form and email
  • Follow-ups set up around the tools you already use
  • Optional chat assistant on your approved information, with handover to a person

03

Process automation

Let the systems talk to each other

CRM updates, follow-ups, reporting and the admin that currently lives in someone’s head, connected around the software you already pay for.

Follow-ups for enquiries that come in by phone, web form or email, set up around the tools you already use. Lead follow-up automation

  • Workflow mapping and integration
  • Step-by-step rollout, not a big-bang cutover
  • Monitoring and improvement once it is live

04

Customer experience

A useful answer from approved information

Chat and knowledge assistants grounded in your approved information, so your team repeats themselves less.

A gym AI chatbot grounded in your approved information, running on the channels we agree with you on the call.

  • Approved knowledge and brand voice
  • Support-channel integration
  • Resolution tracking and content updates

Built around your business

See lead follow-up automation, how this works for independent gyms and Pilates and yoga studios, or read the FAQ.

Enquiry follow-up questions

What does enquiry follow-up do for a gym?

Enquiries that come in by phone, web form or email are logged in one place and chased with follow-ups, set up around the tools you already use.

Does it connect to my CRM and calendar?

Calendar and CRM integration where your tools allow it.

What happens with enquiries that need a person?

They go to a person, with the details captured.

Is the chat assistant included?

It is optional. If you want one, it answers from your approved information and hands the rest to a person.

Where does the chat assistant run?

On the channels we agree with you on the call.

Free strategy call

Book a free 30 minute Zoom strategy call.

Tell us what is taking too long. We will talk through the tools, the gaps, and a first move.

Book a free 30 minute Zoom strategy call

Free. 30 minutes. Zoom. No obligation.