Lead follow-up automation
Lead follow-up automation for gyms, studios and leisure clubs
Omnirexis gives fitness and leisure businesses their time back. Every enquiry answered, every lead followed up, every booking made, so you can focus on your clients while your business keeps growing.
The enquiry that arrived mid-class should not depend on someone remembering it.
Free. 30 minutes. Zoom. No obligation.
Where leads go missing
- An enquiry comes in while you are teaching or on the floor, and the reply waits until you are free.
- Enquiries land in a shared info@ or hello@ inbox, and nobody is sure who has answered.
- With more than one site, enquiries arrive in different places instead of one inbox.
- Follow-ups live in one person's head, so they stop when that person is busy or away.
What we set up
Follow-ups for enquiries that come in by phone, web form or email, set up around the tools you already use.
- CRM updates and reporting, so each enquiry and its next step are recorded. Process automation
- Phone, web form and email enquiries logged and chased, with an optional chat assistant that answers from your approved information and hands the rest to a person. Enquiry follow-up
Examples, scoped on the call: following up after an intro class, or with lapsed members, where your booking system allows it.
Works with the CRM you already use
Do you need a new gym CRM? Not if the one you have still earns its place. We start with what you already use and which connections it supports. Any proposed change is discussed before we set anything up.
How it works
- 01Discovery call. The business, the tools you already use, and the work that takes too long. You do not need a technical brief.
- 02Opportunity audit. We map the work and name the highest-value starting point. Cost, benefit and fit, in writing.
- 03Solution design. The stack, the scope, the plan. Established tools where they fit; our own software where it is the better job.
- 04Implementation. Built around your workflow, with handoffs checked before anyone relies on it on a Tuesday morning.
- 05Optimise & support. Review what moved, improve what works, and keep the support you actually agreed. Not an open-ended retainer by stealth.
What it costs
Scoped around the job and agreed before anything is built. We work it out with you on a free 30-minute Zoom.
Built for your kind of business
Read how this works for independent gyms and for Pilates and yoga studios, or see the FAQ.
Guides on following up leads
- Make vs n8n: which automation tool should a gym or PT business pick?Make vs n8n for gyms and PTs: prices checked 10 Oct 2026, a plain comparison table and a clear verdict for solo PTs, studios and multi-site gyms.
- AI or SI? What the super intelligence buzz actually means for gym and studio ownersAI or SI? The label is all over the news. For gym and studio owners, what matters is whether enquiries get a reply and a follow-up.
Questions
How much does lead follow-up automation cost?
It is scoped around the job and agreed before anything is built. Start with a free 30-minute Zoom.
Do I need to replace my CRM or booking software?
Not if it still earns its place. We start with what you already use and which connections it supports.
Will it replace my front desk staff?
No. The tools take the repeatable jobs, so people keep the work that needs a person. You decide where that line sits.
Is our data safe?
Access, permissions and data handling are assessed for each setup and discussed before anything is connected.
How long does it take?
It depends on your systems, access, data and scope. We agree a realistic plan before starting.
Free strategy call
Book a free 30 minute Zoom strategy call.
Tell us what is taking too long. We will talk through the tools, the gaps, and a first move.
Free. 30 minutes. Zoom. No obligation.