Missed enquiries
Phone, web form and email enquiries land while you are coaching or on the gym floor. Some never get a reply.
For independent gyms
Every gym enquiry logged, chased and followed up.
Omnirexis gives fitness and leisure businesses their time back. Every enquiry answered, every lead followed up, every booking made, so you can focus on your clients while your business keeps growing.
For independent UK gym owners who still work the floor. We connect n8n, HubSpot and Zoom around the tools you already use.
Free. 30 minutes. Zoom. No obligation.
The problem
The jobs that slip when you are on the floor.
Independent gyms rarely lose people for lack of effort. They lose them in the gap between a busy session and the next free minute at the desk.
Slow lead follow-up
The first reply waits for a free minute, and the second one depends on someone remembering to send it.
Trials that never join
Someone books a trial or induction, trains once, and nobody checks in before the moment passes.
Cancellations and quiet members
Members drift off long before they cancel, and the signs sit unread in the booking system.
Admin that eats the week
Copying enquiries into spreadsheets, chasing follow-ups and booking calls, all by hand.
How we fix it
Tools set up to work together
We set up and connect these tools for your gym, test the handoffs, and show you what each one does. You only get the parts that fit.
n8n
The automation layer. It moves each enquiry and trial between your tools and runs the follow-up steps you agree, on a schedule you can see.
HubSpot
The CRM. Every enquiry from phone, web form and email is logged in one place with its source, status and next step, so nothing lives in someone's head.
Zoom
A booking link for consultations or calls that can sit inside follow-up emails, so a lead can pick a time without the back and forth.
Chat assistant (optional)
A chat assistant on your website that answers from information you approve, with handover to a person.
What we set up
What it looks like in a gym
- Every phone, web form and email enquiry logged in HubSpot, with a follow-up sequence that keeps going until someone replies or a person takes over.
- Trial and induction follow-ups timed around the visit, with a reminder for your team to make the personal call.
- Quiet members flagged from the data your booking system shares, so you can step in before they cancel.
- A short weekly view of new enquiries, trials and follow-ups due, instead of a pile of notes.
These are examples, scoped on the call, where your booking system and current tools allow it. See how lead follow-up automation works.
Outcomes
What should feel different
Fewer enquiries slip through
Each enquiry has a record and a next step, so it is clear what has been answered and what has not.
Faster, steadier follow-up
The first reply and the chasers go out on time, even on the days you are short-staffed.
A clearer path from trial to member
Trial visitors hear from you at the right moments, and your team knows who to call.
Earlier warning on retention
Quiet members show up on a list while there is still time to do something about it.
Less admin for you
The repeatable jobs sit with the setup, so you and your team keep the work that needs a person.
No guaranteed results. What changes depends on your gym, your tools and your team.
Your trainers
Omnirexis PT, free for your PTs
Omnirexis PT is live with a free plan for up to two clients: programmes, sessions, check-ins and macros in one place. Each trainer signs up for their own account.
Start free on Omnirexis PT or see the PT platform and plans.
Works around your gym software
Omnirexis is not a gym booking system. We start with the system you have and the connections it supports. See all solutions, how the process works, or how we approach leisure clubs and spas and Pilates and yoga studios.
Guides for gym owners
- Make vs n8n: which automation tool should a gym or PT business pick?Make vs n8n for gyms and PTs: prices checked 10 Oct 2026, a plain comparison table and a clear verdict for solo PTs, studios and multi-site gyms.
- AI or SI? What the super intelligence buzz actually means for gym and studio ownersAI or SI? The label is all over the news. For gym and studio owners, what matters is whether enquiries get a reply and a follow-up.
Gym owner questions
Is this a gym management or booking system?
No. Omnirexis sets up and connects follow-ups and CRM updates around the gym software you already use. We start with the connections your booking system supports.
Which tools do you use?
Usually n8n for the automation, HubSpot as the CRM and Zoom for booked calls, with an optional chat assistant on your website. Which ones you need is agreed on the call, and we show you what each one does.
Do you answer our phones?
No. Phone enquiries are logged and chased with follow-ups alongside web form and email enquiries. A chat assistant on your website is optional.
Do you run our ads or social media?
No. We don't run ads or manage your social media.
Can you guarantee more members?
No, and we would be wary of anyone who did. We set up the follow-up and admin so fewer enquiries are missed and your team can act sooner. What changes depends on your gym.
Do I need a big team or a tech person?
No. It is built for owners without a big tech team. We set it up, test it, and show you how it works.
What does it cost?
It is scoped around the job and agreed in writing before anything is built, starting with a free 30 minute Zoom strategy call.
Can our personal trainers use Omnirexis PT?
Yes. Omnirexis PT is live with a free plan for up to two clients, covering programmes, sessions, check-ins and macros. Each trainer signs up for their own account.
For gym owners
Book a free 30 minute Zoom strategy call.
Tell us where enquiries, trials and admin are slipping. We will talk through your tools and a sensible first move.
Book a free 30 minute Zoom strategy callYour PTs can start free
Free plan for your first two clients. Or book a call.